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Sameer Harder photo
United Kingdom, Belfast
1 Level
696 Review
75 Karma

Review on πŸ”‘ Ultimate iPad Air 4th Generation Keyboard Case: 360Β° Rotatable, Backlit, Pencil Holder, Rose Gold | Compatible with iPad Pro 11 3rd Gen (2021) by Sameer Harder

Revainrating 5 out of 5

Proof of an excellent warranty experience with Earto

My Earto keyboard which I bought in April 2021 was not working properly and it was within the warranty period - anything can happen. I contacted Earto through the Revain seller page and Earto responded immediately and asked me to make a video of the situation. I made a short video about the condition of the keyboard and my attempts to fix it (charging, multiple chargers) and emailed them. Erto reacted quickly again, really wanted to help and offered me a replacement. About 3 days later I had a new keyboard replaced via Revain! Earto's response was quick, the issue was quickly accepted and resolved, and after a night of charging I'm using the keyboard now. Many thanks to Earto customer service!

Pros
  • Alright!
Cons
  • Short Manual