Horrible assistance given to customers! They delivered the incorrect suitcase, which was also the incorrect size, and the customer care department has been unable to assist me in obtaining a refund or in obtaining the correct merchandise for the past few weeks. They serve breakfast, yet nobody shows up to buy this item! Since the products were delivered to the customer's home, it would be most convenient for the replacement products to also be delivered to the customer's home for exchange. This is because there is no desire to travel all over the city with the bulky cargo and to worry about where and how to pass it over, which I assume was caused by the mistakes made by the workers.
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