The team at MI is very responsive when it comes to getting back with you if they can't help you right away. They also have some great resources for learning how to do things yourself. It would be nice if there was more support from them in terms of helping out as opposed to just answering questions - but I guess that's why we pay! We've used Marketing Insiders Group several times now since purchasing an MLM site. Our sales really took off after using their copywriting services. There are so many aspects of this service that make it stand above others. From writing articles to editing websites or even doing social media management, Marketing Insights Group has got us covered.