Its easy to use software which makes it more user friendly compared other payroll softwares in market. The interface looks great as well! Very simple process of integrating with our back office system using API's from their side is very good also. Overall this product suits my needs but I would like minor changes on pricing model. It could be beneficial if they can integrate with few external systems such as Xero or Sage etc. Easy integration into existing solution without any complications at backend end has been one of its key feature which really helped us out. We were facing difficulties while maintaining accuracy between multiple locations since manual entry was cumbersome & laborious task. Also we had no access to historical data regarding hours worked by employee within organization. This now solved these problems for me. I like the ease of use and the fact you can do so much with it. It's easy to create rules and customize reports. There are several different modules for payroll, vacation, etc. which makes things a little confusing at first. But as long as you've got some experience with the system this shouldn't be an issue. PayrollHero has been working very well for us since we started using it about 2 years ago. We have no complaints.