I like that this is an online service so there are no hard copies or paper records involved with patient care.
It was easy for our providers who were not familiar at first but now they love how fast we get work back from their dictated notes. We've been able use these transcribed medical documents without having physical files which has helped us keep pace when moving offices frequently! No complaints here - just benefits!! Easy transition away form traditional office filing systems by using electronic forms created via Dictaphone software/website.