I have a few other Reese locks and decided I needed a heavy duty lock for a large trailer. I've seen reviews where people have written that they broke keys in it or that the lock is stuck. I thought they just didn't use it properly. But they are 100% right! This is the WORST lock I have ever used. When I first opened the package, I noticed that it felt a little "sticky" when I turned the key. But I thought it would work. Then I load it onto my trailer, which sometimes stays locked for weeks. When I came back to pick it up, the lock wouldn't open! I tried to move the key and of course it broke! Luckily enough was sticking out to take a pair of needle nose pliers and remove the remaining shard. I tried the second key I had by turning it very gently. After about 15 minutes I managed to open it. So I go back to Revain and buy a replacement at the local towing shop. Probably Master Lock since I'm already done with Reese!
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