The program is easy to use, has many features for different types of courts, can be used in multiple jurisdictions, and it's very user friendly. I would like more options when entering cases. For example, you cannot enter a case if there is an arrest warrant out against someone who was involved with the incident. You have to go back to the original document (arrest report) which may not always exist or may require additional time to locate. We are using this software for all our municipalities' traffic citations as well as criminal matters.