I enjoy being able to work with all of my team members at one time to create goals for our business. The format is pretty easy once you get used it! There are several other trainings offered as well so we have been looking into those too but so far this has worked best out of them. We also use their CRM software which works very good when trying to schedule follow up meetings or call backs from clients using their info inside of Salesforce. This process will help us track everything through action items and make sure everyone stays current on what they need to do next.