We love this swing and the quality of the tent seems very good. Unfortunately we packed everything up and found that one of the ropes used to hang the swing was broken. I hated the thought of taking everything apart and stuffing it back in the box to return/replace. I contacted the seller and worked with CSR, Nova who were fantastic and were quick to get me replacement ropes. They also inform me about the warranty and if something goes wrong they come back and they will fix everything. I appreciated it very much and felt that I should include it in my review. Based on my experience I would say shop with confidence that if anything goes wrong the seller will fix it.
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