The team at RXrelief is extremely knowledgeable in their area of expertise--they are always willing to answer any question you have as they're working with your prescription therapy throughout its lifecycle. They also offer very friendly customer service which I appreciate! There's nothing really that I disliked about this company from my standpoint. If there was anything I would like to see changed it would be the integration between their website and their mobile applications. That said, everything worked great for me when using them to help get medications prescribed through insurance plans.