It's easy enough that I can use it with my phone while waiting in line at work (or anywhere really). The interface could be more user friendly - sometimes you have no idea what feature will open up next when using this software! Sometimes videos don't play properly after being repaired by Idinfo videorepair but if they do then there are other options out their as well so not too big an issue. Try before buying though because some things may seem complicated until later down the road once its installed/used. We've been able fix our clients' computers without them even knowing we were doing anything since most people just leave home computer alone unless something breaks which usually happens from time-to-time anyways anyway.