I love how easily you can change colors in their system without having to contact someone about it or wait for an update from them! This makes our work load so much easier (and my job more enjoyable!). Their website could use some updated info but overall great service with no issues what-so ever. . Nothing bad at all just keep up there good business practices they are doing something right. We needed software where clients would have access remotely via internet while out seeing customers instead using email attachments this helps us make changes immediately once seen by client vs waiting 24hrs when mail sent through emails takes time before response received etcetc.