I like that it is easy for my team members who are not familiar at all in SalesForce, but they have some knowledge of Excel or Google Sheets can use this tool easily without any training from me as an admin! It's free so there isn't anything negative about using formylula (at least now). The only thing i dislike right know would be if you want your users/customers fill out their contact information directly into those fields instead having them click through another page which will bring up more options such us address etc., maybe we could change something around? But overall its great product!! We're collecting leads online by creating our own survey pages within FormsYola then sending these links via email campaigns & other marketing materials.
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