I like the way it integrates with my e-mail account to send notifications through email and also use SMS. It's great that you can block certain users from messaging you if you don't want to see messages from them. The only thing i dislike about this tool is that sometimes when you're typing out a message you get an error saying something like "this text has been blocked". I wish they could fix this issue so you don't have to delete your entire history to retype again. The best part is being able to receive feedback that's sent from the app. There are a lot of people who need to receive information from clients and also other businesses but don't know how to do so. WebZunder helps solve this problem by sending notifications via email or SMS.