The ability to view customer data at my fingertips was great! I loved that you can see where orders were placed from if they came in through an app etc as well which made it easier when i had questions about them later down line. Sometimes its hard getting past some problems but there's always someone around willing help out so don't be afraid too much - just keep going forward :). Not really anything bad this far- we've only used their services twice since coming into our current role however everything has been good thusfar :).