There have been many reports that the left and right suction cups do not stick to the surface, causing cats to fall off. This is most likely due to improper instillation by the user (although the company should have included instructions). These are heavy duty plastic suction cups that are significantly stronger when installed correctly. *For installation* 1) Loosen the plastic handle to allow the plastic suction cup to move more freely. with normal.3) Turn the plastic knobs to tighten the screws again. (This forces the plastic shell against the rubber shell on the other side, creating an extremely tight fit) 4) The barbell is complete. 4 out of 5 for lack of instructions on how to bury the suction cup properly. This is pretty aggressive and would save a lot of people time and money. In addition, the mat sucks and the cat immediately started chewing on it. case recommended.
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