The design team was very knowledgeable about all of our needs when it came to new website development for us as well as social media integration with Facebook Ads/AdWords/Google Analytics/YouTube videos in addition to SEO strategy.
They were always available via phone or email if we had any questions during this process which made things feel more personal and less robotic compared to other firms that I have worked with in past projects (at least those by larger companies). We used them primarily because they are located right here in Chicago so there would be little added expense related to hiring someone locally who could work remotely while working on my project.