I like how easy it is to add new features or remove old ones as necessary for our business needs, but also that they are always willing (and able) when we have questions about something not working well with their software! Sometimes things can be confusing at first glance - especially if you don't use this system much in your daily work life- so having someone who knows what's going on give us support has been very helpful over time.
Not many issues really because of all these wonderful people behind them; however there were some minor bugs here &there which was corrected quickly by customer service team within 24 hours without any hassle from my end. It helps keep track of inventory transactions/orders between different stores across multiple locations easily through one platform.