I like the fact that we can create a process in minutes. I dislike that it's very difficult to create a process for the first time. The tool is very limited and the process builder is not intuitive. It is a difficult tool to use for the first time. I have been able to create processes for the first time, but it is difficult to create complex processes. Using ProcessModel has helped us to create processes for the first time. We have been able to create a process in minutes. We can now create a process for the first time.