Although the selection of tools, lighting, and home improvement products offered by the Neatfi online store was satisfactory, the purchasing experience as a whole left a great deal to be desired. The website was disorganized, making it difficult to navigate, and loading pages took a long time. The structure was also unclear. Although there was some level of competition in pricing, the standard of the products was, at best, unremarkable. In addition, the shipping was very slow, and some of the things were damaged when they arrived. The customer support was slow to respond and offered no assistance. In general, my experience with Neatfi was less than satisfying, and I would not suggest using the service to other people.