I like that we have one place to go for all our cloud needs - from data storage/file transfer through email services right up to development tools such as code deployment management or test environments. The UI could look more polished but it's not bad at this time around either (my only experience with other providers). There will be times when something goes wrong which is inevitable if you're using third party products so make sure you know what your SLA terms should cover before purchasing these things! You'll need good communication skills because there may come a point where someone gets confused about their service being down etc. It really helps out by centralising everything into one platform rather than managing each separately via 3rd parties.