UPDATE 2021-06-01: The product has stopped working again. I will not be contacting the company for another one, but I will be ordering a new wax melt from another company. 90 days of life is not enough for me. UPDATE 3/8/21: I contacted the company directly and they were more than happy to send me a new product. This was delivered within 4 days and I connected it immediately. It melts the wax cubes evenly and gives a nice bright light. I love how this smelter looks in a living space. I got it for Christmas from my husband. I just posted it this week. I was very impressed with the way it looked and how little space it took up. The third day I had it, I turned it on and it stopped working. Tried turning it off, changing the lightbulb, nothing works. Very disappointing. I was able to use it for a total of 7 hours. I'm out the returns window.
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