It's simple to use with all its features that can help in managing your printing needs efficiently! The customer support team was very helpful when I faced any issues related my account or products purchased from them (which were rare). There are some minor bugs here n there but nothing major enough which affects our day-to -day operations of running an office where we do bulk ordering using this app regularly every week/month etc., We always run out stock due low demand so it helps us manage inventory better than other apps available like Adobe Acrobat Pro / XpressPro Business Edition & others as well since they don't have such feature set yet compared what HP provides now!