I like that it can be used with other programs as well such as Microsoft Office or Excel so you don't have one program only for analyzing your data. It gives me insight into what my equipment may need in order to run efficiently but also how much profit each of them will make when running certain processes. The interface isn’t very user friendly and sometimes requires some technical knowledge which could turn off clients who are not familiar with computers. There should be more options available within the system to change things up from time-to-time if needed by users rather than having to go back through menus every single time we want something changed around. As far as the benefits this has brought us at our facility there hasn't been any yet since they've just started implementing everything about 2 weeks ago while waiting for their own tech guy to get here.