The ringer volume button is missing - you can see where it should be but apparently they forgot. There are English words in the instructions, but that's such a bad understanding on the part of the author is completely useless. It can also be in Chinese. I need it for a power outage (in California) so I don't need music lock, "security clearance", "predictive dialing", etc. I only need it for ringing and dialing (which my last cheap phone didn't do anymore). But it would be nice if I could turn off the ringer when I'm sleeping. He does his job and that's the only reason he got 3 stars.
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