I have ordered them twice. When I first ordered from "amazon.com services LLC" (NOTE: I don't know if it's the same provider or not - they could be, but I don't want to misrepresent anything here.) and they looked used off - there were abrasions on leather. If I had bought them for $30 instead of $100+ I would have kept them. But the price is ridiculous. I sent them back and ordered again - this time from "MegoShop" and the SAME thing happened. damage and scratches. I thought maybe this is the same pair of shoes I sent back earlier and I had to compare it to the photos! I don't know what happened to those Sam Edelman naked shoe delivery men! So I'm sending the second pair back. Very annoyed and disappointed. UPDATE - I upgraded to 4 stars because they have provided great customer service by offering me a big discount if I decide to keep the shoes. I thought that was fair considering how worn they were which is probably 3 or 4 times. Unfortunately, we all know that bright heels get dirty very quickly.
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