Review on SERWALL by Darrion Hudson
I had to interact with the SERWALL company, and it was a nightmare, as I detail in my review of their film, The Garden Ghosts. Although their goods appear to be of high quality, their customer support is abysmal.
To begin, I struggled to make my way around their website, which felt like an endless maze. The checkout process was a total nightmare when I eventually located the items I wanted to purchase. It was inattentive, sluggish, and constantly throwing errors at me. My order was shipped incorrectly after I waited weeks for it to arrive after eventually placing my order. There was complete silence from their customer service department when I attempted to get in touch with them. They seem to have disappeared into empty air. Finally, to get my money back, I had to submit a dispute with my credit card company. I wouldn't put up with SERWALL myself, let alone suggest it to my worst enemy. Don't go through the hassle; get what you need for outdoor activities elsewhere.
- The ordering procedure is quick and uncomplicated.
- Some consumers have complained about the lengthy shipping times.
