It was easy to use, has lots of features that made my life easier as an administrator in our institution! it's extremely user friendly compared with other similar softwares I have used before (such like zenith). No dislike so far but there is nothing yet for me disliked either because everything works well at this version which we are using right now - 4th update since its introduction last year by navitasoft Inc.. Excellent customer service from support team when any issues occurred during usage or installation phase.- Easy access system-wide dashboards allowing fast monitoring & quick response needs without having too much admin privileges needed!