I have 4 Vornado computers, the oldest is over 17 years old and so far I haven't had any problems. I had it for 2 years and suddenly it stopped working. I changed the fuses, did not help, wrote to support. With little fuss they let me cut the cable on mine, send photos as proof, and send me a new one (the latest model too!). It's great to see that the company stands behind their products by not only offering an unparalleled 5 year warranty but also by making it easy to use.
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