Review on 🎂 Kootek 42-Piece Cake Decorating Supplies Set - Includes 36 Numbered Icing Tips, 2 Silicone Pastry Bags, 2 Flower Nails, and 2 Reusable Plastic Couplers - Baking Frosting Tips and Bags for Optimal Results by Vedavyas Fleming

I bought this set and was very happy when it arrived! The only issue I had with the kit was that the tips were not numbered so they were not easily identified. I contacted Kootek customer service and to my surprise they immediately offered me a full refund or a replacement for the numbered kit. My first thought was to return the money. But since I was otherwise happy with the purchase, other than the tips not being numbered, I decided to purchase a replacement kit rather than a refund! The replacement kit arrived within a few days, but in the meantime Kootek customer service contacted me with shipping information so I could track the shipment's progress. I wasn't expecting so much service and interest, but it's nice to know from personal experience that there are still companies that care about their customers' post-purchase satisfaction. My new replacement kit (a set of 58 numbered pieces) arrived a few days later and I was very happy with my decision to accept the replacement kit in lieu of a refund. Customer service has also contacted me twice to make sure the replacement set has arrived and if I'm happy with it. I was very impressed with the follow up and count myself among the "happy and satisfied customers"! Great job Kootek and WAY TO GO! I don't know many companies that have the same level of customer service as Kootek. BTW, I already used a spare set and cupcake toppers fit perfectly!