I like that it helps me to keep track of all my AWS accounts in one place. It is easy to use for someone who isn't very familiar with how AWS works or just doesn't know where to start looking to find information about their accounts. There are some features missing from this software such as integration with Zendesk to make alerts more efficient but those could be added at no cost if they wanted to do so. If you're new to managing an AWS environment then this can help speed up processes by making them easier to manage.