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United Kingdom, Belfast
1 Level
696 Review
33 Karma

Review on Mr.BoFly by John Eaton

Revainrating 2 out of 5

An irritant in the wound is the Mr. BoFly Online Store.

As a customer who places a high value on both ease of use and product excellence, I was eager to test out Mr. BoFly's online store. My experience, on the other hand, did not leave me with a sense of satisfaction. To begin, the online shop's website was a complete and utter disaster. The search function was about as useful as a screen door on a submarine, which is to say that it wasn't very useful at all. Trying to locate the things I needed was like trying to navigate a maze. To make a bad situation even worse, the products I ordered turned out to be unsatisfactory. The cigar accessories were made of cheap materials that broke apart easily, much like a house of cards would in a strong breeze. The fundamental items for the home were of poor quality and gave the impression that they were about to disintegrate at any second. And don't even get me started on the lackluster support for customers. When I did eventually get through, the representatives were about as helpful as a chocolate teapot. Getting a response was like pulling teeth, and when I did get through, the representatives were unhelpful. My overall satisfaction with the convenience of online shopping was diminished by the presence of Mr. BoFly's online business. Due to the store's poorly designed website, low-quality products, and unsatisfactory customer service, I am unable to recommend this store to anyone who is interested in purchasing cigar accessories or other necessities for the home. Avoid the inconvenience and go somewhere else instead.

Pros
  • Products of the highest grade, built to last.
Cons
  • mechanism for searching that is unreliable.