Betis is a tool that is designed to connect to our company POCO. It is a great tool that has allowed us to manage and document all of our data. The only thing I do not like is the ability to have a hard copy of our data. As a field service provider, it is very beneficial to have this tool. I do not have any dislikes. I love the ease of use of this tool. I have been able to connect to all of our data and have been able to provide a way to track our data. The ability to connect with customers and prospects in a way that is not only easy to use but also provides them with the most up to date information. Also the ability to have a single source of information for all of our clients. The price of the product. The fact that it is difficult to navigate and use. We are solving the problem of being able to provide our clients with the most up to date information and also provide them with the ability to connect with our customers.