I had to deal with AKNES recently, and it was not a pleasant experience to say the least. A damaged NES controller was more helpful than their customer service, and their items were more disappointing than the conclusion of a Mario game. The Nintendo Switch they supplied me had more bugs than a 1970s Pong game, and the included peripherals were as sturdy as a banana peel. At one point, I was so enraged that I considered throwing my Switch out of the car window into oncoming traffic. AKNES is not the company for you if you want to receive high-quality goods and friendly, helpful assistance from your vendor. Just avoid this place like the plague.