The ability for our sales team to create, manage, measure, track and report against their performance metrics is fantastic! We have not found any issues with this tool yet but if there were we would be in contact immediately.
I highly recommend giving it some time as well because sometimes things are new so take your time getting used too them before making drastic changes or adding features that may cause confusion down the road. Tracking all of my client’s accounts from one place has been very convenient and easy to use.