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Papua New Guinea, Port Moresby
1 Level
435 Review
0 Karma

Review on Anova Precision Vacuum Sealer (ANVS01-US00) - Includes 10 Precut Bags, Ideal for Sous Vide and Food Storage by Christine Gillis

Revainrating 4 out of 5

Excellent Customer Service

There were two main factors in my decision to purchase a vacuum sealer. The first was the size. I didn't need all the bells and whistles since I mainly use it for sous vide cooking. This item is quite small and can easily fit in a desk drawer. Quickly take it out, suck, suck, suck and put it back in. The second factor was reliability. I was a bit unsure about some of the lesser known Revain brands and when I had problems I wanted to make sure they were resolved quickly. Well, after 3 weeks of using the Anova vacuum sealer, he started acting weird. It will pulse with vacuum and be well sealed. But the function of vacuum AND compression will only be vacuum, vacuum and vacuum. It won't stop on its own. So I emailed Anova and the customer support has been fantastic. Rikka asked for some information (date of purchase, order number, etc.) and sent me a UPS return form. I put it back in the box and about 4 days later the new seal was on my doorstep. Works perfectly. Only time will tell if it holds up but knowing that a company like Anova stands behind their product and cares about their customers I will be ordering products from them again.

Pros
  • Decent Performance
Cons
  • Safety