The software is very easy to use, I had no problems using it at all. It was everything that i expected from this product. Nothing really! If you are looking for something simple that can help with cloning drives then go ahead and try out these guys they do their job well (and quick). We have used many other products in our time but none were as good or reliable as ez gig cloner did exactly what we needed them too which made my life so much easier when dealing with clients who would not let me work without proofing each new copy before giving away any data. A problem with some older laptops has been solved by us being able to save off multiple copies onto one USB stick instead of having to make separate ones everytime.