The best thing about saasabipro as far I am concerned would be its ability to do analysis in real time without any delay or lag. Also it has an easy interface for new users who are not familiar with coding languages like R/Python etc., so they can use this tool effectively. There's nothing much to dislike at all but if you want something more than just basic analytics then go ahead! We have been using this product since last 2 years now we haven't faced anything negative from their side. So there mustn't be too many issues regarding them because otherwise surely someone will come up with some solution by themselves. As per our requirement, i think saasabiopro does provide us everything what we need right?