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1 Level
780 Review
16 Karma

Review on HeatMapCo by Brett Jarvis

Revainrating 5 out of 5

Heatmap software designed especially made

The customer service has been great, they have helped me solve many issues I had with their product. Their support team was able to help us figure out some of our more complex questions. They are very responsive! We have used them for several years now and we haven't really found anything that we dislike about them yet. There's nothing in particular that stands out as being bad or good either. If you need heatmaps built quickly then this might be your solution. Our organization produces digital content so it helps us understand where people are clicking most often when viewing our site.

img 1 attached to HeatMapCo review by Brett Jarvis



Pros
  • Support does respond promptly (usually within 24 hours) whenever needed; also provides excellent documentation upon request / issue resolution via email attachments &/or phone call follow up
Cons
  • Good but not great