The granular reporting and rules based management capabilities. It also integrates with other Palo Alto Networks products very well. The support team is very responsive and will work closely with you to help design the best solution. There are a few features that I don't like. For example, I think it would be nice to have an option to allow users to add a custom class to a file type. I'm also not a fan of the UI. I think there are better products out there with a better UI. We are solving the problem of managing and protecting content within our SaaS product. I like that we're able to view the logs of all our apps which helps us troubleshoot issues. The interface is very simple and easy to use. It's also a great way to keep track of what's going on with the different apps in our organization. We've had some problems where it would lock up or freeze during the day but luckily they got resolved quickly. We're using this app to monitor our email and other apps.