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692 Review
46 Karma

Review on HAIREALM by Dennis Wood

Revainrating 2 out of 5

I Was Disappointed with the Overall Quality of My Experience at HAIREALM

Recently, I made a purchase from HAIREALM, and I'm sorry to say that my experience with the company was less than satisfactory. Despite the fact that their website was simple to use and that they offered a diverse assortment of goods, the quality of the products that I bought from them was not satisfactory. The quality of the hair extensions that I ordered was significantly lesser than what I had anticipated it would be. The strands were quite fine, and the texture as a whole was coarse and difficult to manipulate. The wig that I ordered did not live up to my expectations either; it had an excessive amount of shine and appeared artificial. I thought the products did not live up to the amount that I paid for them, and I was dissatisfied with the general level of quality they possessed. In addition, I had some problems with the delivery, as well as with the customer support. My order arrived more later than I had anticipated, and when I contacted their customer care staff for assistance, I did not receive a response for several days after making my initial inquiry. After what seemed like an eternity, I was eventually able to get a response, but it wasn't particularly helpful in addressing the problems I had. My time spent with HAIREALM was, on the whole, not a particularly pleasant one. Despite the fact that their website offers a diverse assortment of things, I was underwhelmed by the quality of the items I purchased from them, and their customer service left much to be desired. In the future, I will move my company's operations somewhere else.

Pros
  • Website that is simple to navigate and has excellent customer service
Cons
  • ill-conceived