Don't be deceived by SYCON's flashy website; their online shop may offer an impressive selection of electrical tools and home improvement goods. As a product manager, I've discovered that their customer service is nonexistent and that the quality of their goods is subpar. They provide flimsy, breakable cords and adapters, leaving you frustrated and out of money. And let's not even talk about their multi-outlets, which fall short of delivering the essential features they advertise. Look elsewhere if you're searching for trustworthy tools for home improvement. You shouldn't be at SYCON.