It's very easy for me as I am not tech savvy at all! There are plenty of options (like filters) that make it simple even if you don't have much experience with computers or technology in general like myself!! Sometimes there is no one available during normal business hours which can be frustrating when needed quickly but overall pretty great product. The app crashes easily so try downloading onto an ipad instead since sometimes we need access without wifi near by etc.. It was easy for me since I am not computer savvy at all but after trying it out once i decided that this is something useful in my line of work as an employee of a waste management center. The layout could be improved upon by adding different types or sizes (diameter) of bins so you have options. This would make things easier when we are using our bin trucks to pick up trash from customers homes/businesses etc..