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1 Level
784 Review
81 Karma

Review on Ombud by Shawn Sims

Revainrating 5 out of 5

Convenient and User Friendly Tool with Amazing Features

There are 2 types of reviews I like most about this software - 1) it provides an insight to all aspects & levels within one single system2).

img 1 attached to Ombud review by Shawn Sims

It is very easy for any user or admin as well who don't have much technical knowledge in computer science/IT etc.,to use even if he has little experience regarding such systems! Nothing too great but nothing really bad either!! Sometimes may be slow when you try some complex features especially those that require more time which could take longer than expected (eg : searching through long lists by using filters), But overall its good otherwise! Just go ahead because after reading few blogs we find out there were many other softwares available before ompbuds launch date however at first glance i did not realized how advanced was their product compared others around then. I like that we have been able to use this tool for our internal team as well! It has helped us create an easier way of communicating internally within my org about any issues or concerns regarding products/services being used by different departments in the organization. This helps solve problems faster than before since there is no waiting around when having conversations via email which could take hours sometimes due to inboxes getting backed up etc..

Pros
  • Its' ease, simplicity
  • Easy usage; can resolve small time confusions without anyone needing special training nor tech support.
  • Allows users with limited IT skills access easily while also providing them necessary guidance throughout process along side helping troubleshoot difficult cases
Cons
  • Some disadvantages