Recently, I shopped at the Litever internet store, and the experience ended up being very disappointing. They market themselves as a store that sells tools, home construction products, lighting, and ceiling fans; however, after experiencing their lackluster customer service and low-quality goods, I found myself wishing I had shopped somewhere else instead. Litever lags behind their rivals in a number of categories when compared to other companies. To begin, their customer support does not respond to requests and is not helpful. It took me several attempts to get a response, and when I did, I was met with a representative who was rude and disinterested, and they refused to provide any explanation for why the delivery was delayed. In addition, the products I ordered did not meet my expectations in terms of quality and did not correspond to the descriptions provided on the website. I attempted to return the goods, but because of their complicated return policy, it was difficult for me to receive a refund. Other retailers operating within the same sector as this one provide superior customer service, a higher level of product dependability, and clearer guidelines for product returns. Before making a purchase from the Litever online store, I would suggest that prospective customers do some comparison shopping and think about their other available choices.