I like how easy it was for me as an IT admin, to set up my clients with this software in no time at all! There isn't much of anything i dislike about OVD other than maybe having more options when assigning users their own desktops? Maybe just give us some extra control over what we can do by making our job easier if they don't have everything you offer (like giving them custom OSs). As far setting client machines goes from one person's computer down into another persons machine its made life so simple!! Now there are fewer errors/mistakes going around now because everyone knows exactly whats happening behind the scenes without needing someone else present or explaining things out loud everytime something happens! We've been able decrease costs tremendously through using these programs instead of hiring people full time anymore who need office space etc., which saves money plus makes sure employees always get work done.