The ease of use, all of it's features are easy to find and learn how to use them with no problem at all if you have any experience in using CMS systems before this one. It has been very stable for us since we started using it as well as being easily customizable when needed. We were able to get up and running quickly without many issues or problems from our end. I think that there really isn't anything bad about this software other than maybe its not free but even then most companies pay for such great products like this so it shouldn't be an issue. This product allows us to create new websites faster and easier while also keeping track of everything as simple as possible making things run smoother for our customers as well as ourselves.