I liked that it was easy to use for my business needs as well! It's very simple yet effective software which is perfect when you are looking at creating an online presence in your industry or niche market area - whether its small businesses who want their website updated with new information regularly OR larger companies wanting SEO / Content Marketing advice from experts such us ourselves (we help our own customers). The support team can be slow but they do respond eventually once given enough time/ patience by themselfs!! We've used this tool primarily because of how professional & helpful all staff members were during any queries etc., however there isn't much out-of box thinking going into using these tools unless one knows what specifically requires attention first hand rather then just reading through documentation about said product beforehand.- Online Reputation Management Tool helps users manage reputation management issues related mainly.