I like that it allows you to customize your account, so if there's something in particular about ask bot we don't have available yet (like an API for example), feel free to let us know! The interface is very easy-to use once familiarized with how things work - which was not too difficult at all since they're pretty straightforward. You can get more info by searching the website or googling "askbots api," but honestly speaking their documentation isn't great either way unless someone has created one already specifically tailored towards what exactly your needs are as far development goes. We've used this product simply because our existing chat software didn’t quite fit into our workflow requirements. It allowed me flexibility when creating my own custom features.