I like how easy it is for me as an end user, or borrower of this product/service -to use! There are so many options within each section which makes searching through content easier than if you were using another system with less features available (i know there may be more but i am not sure).
Honestly nothing at all really dislike about my experience while working in their office space during our summer internship program last year!! The only thing was we didn't have much access when they closed down after hurricane Irma hit Florida area due too lack oof power supply from storm damage done by wind & rain..